Frontline Leadership



Coworkers smiling during a meetingGain valuable insight into the best leadership practices and learn skills immediately applicable to your job with Eastern Iowa Community Colleges upcoming training series “Frontline Leadership.”

Taught by experienced instructors, EICC’s leadership training provides affordable, flexible and high-quality training aspiring managers, current managers and even seasoned executives can use to improve performance and increase organizational success. Participants who complete the course will learn how to become more effective, adaptive and confident leaders.

This ten-module program provides a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance and enhance team effectiveness. You will learn to deliver clear direction, coach employees and provide effective feedback, creating a work environment that fosters employee engagement, improves performance and increases employee satisfaction. Tuition is $2,495. Sessions will take place Tuesdays from 8:30 – 11:30 a.m. on the following dates:

  • October 6: Role of the leader
  • October 13: Managing different perspectives
  • October 20: Motivating and engaging employees
  • October 27: Teamwork and collaboration 
  • November 3: Communication effectiveness
  • November 10: Managing Performance I – clear work direction
  • November 17: Managing Performance II – employee development
  • November 24: Coaching for commitment
  • December 1: Managing conflict
  • December 8: Managing change


Visit to register.

For questions contact Cheryl Riley-Hayles at 563-336-3402 or

Toll-free 1-888-336-3907, email