Student Resources and Assistance

Our staff are working remotely to assist you while our college buildings are closed. When possible, we encourage you to connect with us through email during this time. Staff will be answering our office phones and checking email, but the most effective way to reach us will be via email. 

Contact information is below. Also, the links at left provide tips on locating additional information on EICConnect.

 

Advising


We encourage you to contact your advisor directly through email.  Advisors will be conducting advising appointments via phone or Zoom.  You can get help finding your advisor’s contact information here.

In addition to email, you can leave your advisor a voicemail message. They will be working to respond to voicemails as quickly as possible.

If you are unable to reach your advisor directly, please contact:

 

Financial Aid


You can continue to review your financial aid information including financial aid awards and refund information within EICConnect Go to ebridge – Students - Financial Aid – Financial Aid - Self Service. The college will continue to process financial aid refunds and issue checks. 

We encourage you to start planning for next academic year by completing your FAFSA now. Information on FAFSA can be found here.

Financial aid staff will be working to answer your questions. You can reach your financial aid team using these email addresses:

 

We will also be responding to phone calls to our financial aid lines at:

  • CCC - 563-244-7070
  • MCC - 563-288-6060
  • SCC - 563-441-4040

 

Business Office


If you are anticipating a refund check, please ensure your refund preferences are set up with Bank Mobile You can find information on those steps here

You can access and pay your student bill via EICConnectGo to ebridge – Students - Financial Aid – Financial Aid - Self Service.  

Information on payment plan can be found here.

For assistance from the business office:

 

Registration and Records


Request an Official Transcript here
.  

If you are sending a transcript from another college or university and need it evaluated, please complete the transcript request form:

You can also view and print an unofficial transcript by accessing EICConnect – ebridge. Instructions on how to find unofficial transcripts here.

If you need to make adjustments to your spring or summer schedule, please contact your advisor to assist you in conducting those steps. 

We encourage you to email records and registration at these email address:

 

Disability Services


Your disabilities services staff are available to assist you during this transition.  Contacts for the disabilities staff are below:

Information on disabilities services can be found here

 

Library


Due dates for all materials currently checked out and those checked out in the immediate future will be extended until May 18, 2020. Fines will be waived as well.

Information on accessing digital content and library resources can be found here.

 

Tutoring


Online tutoring is also available to all EICC students through Smarthinking. 
Each student has a total of 15 hours of tutoring services for the academic year (August through July), regardless of how many courses the student is taking.

Students access this service by clicking on the Online Tutoring link under Course Home within their courses. An additional username or password is not needed to access Smarthinking.

For more details about Smarthinking as well as other resources located within a course, visit the Student Resource page.

Additional Tutoring Options 

The colleges are offering tutoring online via Zoom and writing consultations via email. 

Zoom tutoring - By emailing the Student Success Center, students may request a 45-minute Zoom meeting for live remote tutoring. The tutor will set up the Zoom meeting and send the access number to the student.

Writing Consultations - Students can email the Success Center to request a tutor read their paper and make comments using the comments feature in Microsoft Word. The tutor will respond within 48 hours of receiving the paper (not including weekends). Students must forward the assignment sheet along with their paper.

CCC - cccsstudentsuccess@eicc.edu

MCC -  mccsuccesscenter@eicc.edu

SCC - find all SCC Academic Support Center emails and hours here

 

Counseling Services


The colleges counseling services continue to be available via phone or web conferencing appointment.

  • CCC - Contact Mary Walker at mary.walker@bridgeviewcmhc.com or 243-5633 ext 320. When calling to schedule, please communicate you are a student at CCC.

  • MCC -  Call 563-263-0067 to schedule an appointment. When calling the office to schedule, please communicate you are a student at MCC.

  • SCC - Appointments available Tuesday and Thursday 11 a.m. - 1 p.m. Contact Rose at ralmquist@famres.org or 563-468-2186.  

 

Career Services


You can find a variety of career services information here
.

You can also connect with the career services staff via email.

 

Graduation and Commencement


We recognize the hard work and determination you have made to achieve your degree.  We look forward to celebrating commencement every year with our students.  At this time, we are still moving forward with plans for commencement in May.  These plans may need to change as we will continue to review the current pandemic situation.  We will communicate any changes to those plans. 

 

Admissions

Our admissions team continues to be available to answer your questions, assist you in planning for next steps and discuss program options.  The admissions staff can set up a phone or Zoom appointment with you to help you stay on track to start this summer or fall or to simply explore your options. 

Clinton Community College – Heather Evans hevans@eicc.edu

Muscatine Community College – Tishly Herrington therrington@eicc.edu

Scott Community College – Main Campus – Kelsey King  kking@eicc.edu

Urban Campus and Blong Technology Center- Amy Herrig atherrig@eicc.edu

 

Bookstore

 

To ensure you can obtain the academic resources you need, you can order them online and the bookstore will ship them to you, at no charge.

To place your order, please go to https://eiccbookstore.bncollege.com/shop/scott-cc/home

Orders will be fulfilled on Tuesdays and Thursdays. Orders will be processed from a central location that may not have immediate access to every book. Please be patient and allow extra time to process your order. We will work to expedite all orders as quickly as possible.

If you have any questions email Sm8037@bncollege.com