Administrative and Office Support

Program Description

Administrative & Office Support is comprised of three programs, allowing students the option of completing their course of study at three different levels. The courses in the first two semesters of each of these programs (and the third semesters of the diploma and degree programs) are identical, thereby allowing students to complete the courses in those semesters before making the decision whether they will exit at that point or continue working toward the diploma or degree.

Computer lab full of Administrative Office Support students

The three AOS programs provide up-to-date computer training, using the most popular softwares currently found in area businesses. Students receive intense training on document formatting, word processing, spreadsheets, databases, desktop publishing and presentation software, internet and e-mail. Equal emphasis is placed on grammar and on written and oral communication skills.

Students are also trained in business math, filing systems and transcription; and they learn about time and stress management, conflict resolution, human relations, cultural differences, business etiquette, telephone skills, problem solving and customer service - the "soft skills" absolutely necessary to succeed in today's business world.

Award Options

  • Associate in Applied Science - Administrative & Office Support

  • Diploma - Administrative Support

  • Certificate - Office Support

Job Outlook

Employment of secretaries and administrative assistants is expected to increase by 11 percent, which is about as fast as the average for all occupations, between 2010 and 2020. Projected employment varies by occupational specialty.

Opportunities should be best for applicants with extensive knowledge of computer software applications. Median annual wages were $34,660 in May 2010. The lowest 10 percent earned less than $21,730, and the top 10 percent earned more than $55,960.

For details, please visit this link http://www.bls.gov/oco/

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