EICConnect and @live email

EICConnect Login and your @live email

Your @live.eicc.edu e-mail account is considered your primary e-mail address for EICC communication and contact. 

  1. To access EICConnect and your @live.eicc.edu e-mail account enter eicc.edu/eicconnect into the address bar of your internet browser and press enter. 
  2. The first time you log into your @live.eicc.edu e-mail account you will need to make sure the language is English (United States) and set the time zone to (UTC-06:00) Central Time (US & Canada).

If you experience trouble accessing EICConnect or your courses, please contact:

Eastern Iowa Community College District Office

Helpdesk

Available Monday – Thursday, 7 a.m. – 6 p.m.
Friday, 7 a.m. – 4:30 p.m.
By phone, 563-336-3456.

Available on weekends by email, helpdesk@eicc.edu.



  1. To access EICConnect and your @live.eicc.edu e-mail account enter eicc.edu/eicconnect into the address bar of your internet browser and press enter. 
  2. If you know your username but do not know your password click on the Change or Reset Password link on the logon page of EICConnect and complete the requested information.  A password reset link will be sent to your personal/alternate e-mail address on file with EICC and please note the reset link is only valid for one hour after it is requested. 
  3. If you receive an error code 101 when trying to request a reset, or do not know your username, contact the EICC Help Desk at helpdesk@eicc.edu or 563-336-3456. 
  4. When logging into the EICConnect site outside of the EICC network place EICCD\ before your username.  While the EICCD is not case sensitive, both your username and passwords are, and the slash between the EICCD and your username is a backslash (\) located above the Enter key on a computer keyboard. A forward slash (/) will not allow you to login.
  5. The first time you log into your @live.eicc.edu e-mail account you will need to make sure the language is English (United States) and set the time zone to (UTC-06:00) Central Time (US & Canada).

If you experience trouble accessing EICConnect or your courses, please contact:

Eastern Iowa Community College District Office

Helpdesk

Available Monday – Thursday, 7 a.m. – 6 p.m.
Friday, 7 a.m. – 4:30 p.m.
By phone, 563-336-3456.

Available on weekends by email, helpdesk@eicc.edu.



EICConnect Walkthrough

Your guide to navigating and using the new EICConnect. Learn more about the new features in EICConnect.

When you try to access EICConnect, you will be presented with an EICC branded login page. You can log in with your @live.eicc.edu or @eicc.edu email and password. If you need help signing in, please contact the helpdesk.

Log in screen for EICConnect

The home page is the first page you will see when logging in. The announcements at the top are posted by EICC and you will only see the announcements targeted at you. Announcements expire at their end time and are sorted by their start time. The cards you see below the announcements on this page are customizable by you. You can organize cards by grabbing the top of a card and dragging it to the desired position. A card can also be removed from this view by clicking the grey bookmark in the top right of a card (Don’t worry any card can be brought back from the Discover page).

Home screen for EICConnect

Clicking the hamburger button in the top left will pull out the navigation menu. Home is a customized view of all the cards you want to see as well as the announcements targeted to you. Discover is the place to find new cards to add to your Home page. Academics, Community, Reporting, and My Account are views that show cards directly related to those topics. Those cards can still be found in Discover and added to your Home page but it is an organized way to view cards by topic. Profile will show you your profile details and Sign out will sign you out of EICConnect. The resources section contains some important links that are useful to everyone. Below the resources section are the social media links for EICC.

Navigation menu for EICConnect

The Discover page is where all cards exist that you have access to. From here you can click the bookmark icon on any card you would like to see on your home page. This will add them to your home page and you can organize the card there. You can search for cards using the search bar or you can click one of the tags across the top to see cards tagged with that topic.

Discover page for EICConnect

The Academics, Community, Reporting, and My Account are simply views of the Discover page that only contains the cards related to the topic. For example, the Academics page shows all cards available to you that are related to academics. Just like the Discover page, you can search or filter for cards using the search bar or tags.

Filtering topics on the discover page in EICConnect